Different industries and fields must be a unique demand for communication. Customers could find common communication system through existing communication equipment except the high communication costs. TEWARE adopts dynamic and flexible solutions--software customization development tailored to you perfect TECARE.
Concrete: TEWARE will design the software on the full understanding of the enterprise communication mode for meeting the requirements of customer, embed corresponding program into the TECARE application, and simplified design framework to strive for maximum usage value. Regular after-sale tracking, continuously upgrade the software according to the market and customer needs, and fully realize the humanization. Greatly expanded the use of TECARE function and greatly expand the use of TECARE function.
Custom developed TECARE will have the following features: first, ensuring all the customers enjoy the TECARE global permanent zero tariff communication. Second, meeting the special requirements for different industries on communication system.
Example
Take the customer service center of the banking communication system as an example. Custom development users will enjoy the following function items besides permanent global zero tariff communication and existing function(Here are only examples to show that more functions can be developed in accordance with customer needs):
Automatic service: to provide automatic service system for customers to handle different business. Customers can choose corresponding function items or request artificial help.
Channel recording: the system could record all audio signals and simultaneously recording of multiple phones at the same time without affecting each other.